Who to call

Call 911 only for life-threatening emergencies. For everything else, use the numbers below so 911 lines stay open.

 

For

Call

Emergency (police, fire, medical)

911

Pinecrest Police (main line)

305-234-2100

Village Hall and Building Department

305-234-2121

Building inspection request line

305-234-2111

Public Works (flooding, drainage)

305-669-6916

Miami-Dade 311 (county services, shelters, EEAP)

311 or 305-468-5900 (TTY 711)

Emergency & Evacuation Assistance Program hotline

305-513-7700 (TTY 305-468-5402)

FPL power outages and downed lines

1-800-468-8243

Miami-Dade Water and Sewer emergencies

305-274-9272

Florida Department of Health in Miami-Dade

305-324-2400

FEMA disaster assistance

1-800-621-3362 (TTY 1-800-462-7585)

Social services and help lines

211

American Red Cross South Florida

305-644-1200

Price gouging hotline (Florida Attorney General)

1-866-966-7226

Poison Control

1-800-222-1222

Miami-Dade County Public Schools

305-995-1000

 

Downed power lines

Stay at least 35 feet away and call FPL at 1-800-468-8243. Do not call 911 for a downed line unless someone is hurt. If a line falls on your car, stay inside and wait for help.

Price gouging

Price gouging rules apply once a state of emergency is declared. Report unfair prices for essentials, fuel, lodging or repairs to the Florida Attorney General at 1-866-966-7226 or online.